Frequently Asked Questions

General

What is HENU?

HENU stands for Having Equipment Near You. HENU is an online peer to peer marketplace where you can post your equipment for rent and can also find any type of equipment you would like to rent.

What kind of equipment can I find in HENU?
Who can rent on HENU?
How do I sign up?
Are there any costs to join HENU?
Who is responsible for maintaining the equipment?
Who is responsible for fuel?

Renters

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Every piece of equipment and owner goes through a verification process before it is posted on HENU. You will be able to see pictures and/or video of each machine. Some equipment will be HENU certified, which is equipment that has been inspected by HENU representatives. Additionally, you will be able to see reviews from past renters of that specific machine.

Do I need Insurance to rent on HENU?
What if I do not have insurance that covers rentals?
How can I pay for my rental?
Can I do a part day rental?
How does shipping work?
  • Pick Up: You can arrange your own transportation to and from your worksite. You have to make sure to arrange shipment in the adequate dates to avoid late returns.

  • Drop off: Some owners have the capabilities of transporting every piece of equipment themselves. They have their rates posted on every piece of equipment. You can choose this option and the owner will take care of delivering and picking up the equipment.

  • In some areas you will be able to have HENU take care of shipping, you will see the shipping rates before choosing any of the options.: In some areas you will be able to have HENU take care of shipping, you will see the shipping rates before choosing any of the options.

Who pays for shipping expenses?

Equipment Owner

Are there any costs of listing equipment in HENU?

3% Which is used to pay stripe for their service making every transaction

How can I make money on HENU?
Who determines rental or sale price?
Who determines rental periods?
Are there any requirements to listing equipment on HENU?
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How will I receive payment for any rented equipment?
What happens if there is damage to my equipment during a rental?